Privacy Policy

Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

Our goal is simple: use your information only to serve you better and never misuse your trust.

Information We Collect

We collect only the information needed to provide a smooth, secure experience.

Information You Provide to Us

When you interact with our site, you may choose to share:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Order details and purchase history

  • Messages sent to customer support

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages viewed and time spent on the site

  • Referring website or search terms

This helps us understand how visitors use our site so we can improve it.

How We Use Your Information

We use your information to:

  • Process and ship your orders

  • Communicate about your purchase, returns, or support requests

  • Provide customer service and respond to inquiries

  • Improve our website, products, and user experience

  • Send important updates or service-related emails

  • Send marketing emails only if you opt in

We do not sell your personal information.

Marketing Communications

If you subscribe to our emails:

  • You may receive product updates, educational content, or special offers

  • You can unsubscribe at any time using the link in our emails

We respect your inbox.

Sharing Your Information

We only share your information with trusted third parties when necessary, such as:

  • Payment processors (to securely process payments)

  • Shipping carriers (to deliver your orders)

  • Website and analytics providers (to improve performance)

All partners are required to keep your information secure and use it only for agreed-upon purposes.

Cookies & Tracking Technologies

We use cookies to:

  • Remember your preferences

  • Understand how visitors use our site

  • Improve functionality and performance

You can manage or disable cookies through your browser settings. Some site features may not work properly without them.

Data Security

We take your privacy seriously and use reasonable safeguards to protect your personal information, including:

  • Secure servers

  • Encrypted payment processing

  • Limited internal access to personal data

No online system is 100% secure, but we work hard to protect your information.

Your Rights & Choices

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections to your information

  • Request deletion of your data (subject to legal requirements)

  • Opt out of marketing communications

To make a request, simply contact us using the email below.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Any updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have any questions, concerns, or requests regarding your privacy, we’re here to help.

📧 Email: privacy@moxiarm.com

We typically respond within 24 business hours.

Our Commitment

We believe privacy is part of care.
Your information is handled with the same respect and responsibility we bring to our products.